Cabban

Cabban Privacy Policy

Effective Date: December, 2024

This Privacy Policy describes how Cabban ("we," "us," or "our") collects, uses, and shares information about you when you use our property management platform (the "Platform"), which is designed for property managers in Nigeria. We are committed to protecting your privacy and ensuring the security of your personal information.

1. Information We Collect

We collect information from and about users of our Platform, including:Information You Provide Directly:

Account Information: When you register for an account, we collect your name, email address, phone number, company name, and other relevant business details.
Property Information: Details about the properties you manage, including addresses, rental rates, tenant information, and maintenance records.
Tenant Information: Information about your tenants, including names, contact details, lease agreements, payment history, and communication records.
Financial Information: Payment details, transaction history, and banking information related to property management activities.
Communications: Records of your communications with us and other users of the Platform, including support requests, messages, and feedback.
- Usage Information: We collect information about how you use the Platform, including your IP address, browser type, operating system, and pages visited.
- Device Information: We collect information about the devices you use to access the Platform, including device identifiers and mobile network information.
- Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your browsing activities and preferences.

2. How We Use Your Information

We use your information for various purposes, including:

Providing and maintaining the Platform.
Managing property information and tenant data.
Processing payments and financial transactions.
Communicating with you about your account and the Platform.
Providing customer support and responding to inquiries.
Improving the Platform and developing new features.
Analyzing usage trends and patterns.
Detecting and preventing fraud and security breaches.
Complying with legal obligations.
Sending notifications and updates relevant to your property management.
Generating reports for property analysis.

3. Sharing Your Information

We may share your information with:

Service Providers: Third-party service providers who assist us with payment processing, data storage, analytics, and other services.
Tenants: We share tenant information with property managers as necessary to facilitate property management activities.
Property Owners: If applicable, we may share relevant information with property owners.
Legal Authorities: We may disclose information to legal authorities if required by law or to protect our rights and safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets, we may transfer your information to the acquiring entity.
Other Users: Certain information, such as property listings, may be visible to other users of the Platform.
Third party applications: If you integrate your account with third party applications, we will share the data that you have authorized to be shared.

We will not share your information for:

Marketing and Promotions: Cabban will not share any user data to third-party service providers for marketing and promoting.

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to provide the Platform and fulfill the purposes described in this Privacy Policy, or as required by law.

6. Your Rights

You have the following rights regarding your personal information:

Access: You can request access to the personal information we hold about you.
Correction: You can request to correct any inaccurate or incomplete information.
Deletion: You can request to delete your personal information, subject to legal and contractual obligations.
Objection: You can object to the processing of your personal information in certain circumstances.
Data Portability: You can request to receive your personal information in a portable format. To exercise these rights, please contact us at kedu@cabban.africa.

7. Children's Privacy

Our Platform is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on the Platform or by sending you an email. Your continued use of the Platform after any changes constitutes your acceptance of the new Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:Cabbankedu@cabban.africa

10. Nigerian Data Protection Regulation (NDPR)

We are committed to complying with the Nigerian Data Protection Regulation (NDPR). If you have any concerns about our compliance with the NDPR, you may contact the National Information Technology Development Agency (NITDA).